<p>To the right of the title of each Files Widget is an automatically generated and unique email address.</p> <p><img src="http://onehub.com/assets/zendesk/files_widget_email.png" border="0" alt="Files Widget Email" title="Files Widget Email" /></p> <p>&nbsp;</p> <p>Attaching files to an email and sending them to this address will add them to the Files Widget. You can even email multiple files at once.</p> <p>A new address can be generated in the Files Widget's properties.</p> <p><strong><em>Note:</em></strong><em> This address is only visible to Hub users who can upload files. The email must be sent from the address of a user who can upload.</em></p> 2009-10-09T14:53:46-07:00 41597 363 67756 false true false true 0 0 Brandon Caplan 821669 2009-11-13T12:46:21-08:00 <h4>A Hub is like a virtual work place — where you can share information with others whether they reside in your office or in remote locations. It can be customized to fit your specific needs.<br /></h4> <h5>1. Onehub Bar</h5> <p style="padding-left: 20px;">This is where you will find links to your personal settings, other Hubs you have access to, and a search box to easily find items in the current Hub.</p> <h5>2. Administrator Bar (only visible to Authors and above)</h5> <p style="padding-left: 20px;">This has tools that pertain to the current Hub. Share allows you to invite others to your Hub, Notify allows you to send a message to your Hub members, Manage is where you will find Hub settings, and Design &amp; Add Widgets allows you to customize your Hub.</p> <h5>3. Pages</h5> <p style="padding-left: 20px;">Pages contain the Widgets you add to your Hub. There are several layouts available. The page in the diagram is using the "Left Side Bar" layout.</p> <h5>4. Widgets</h5> <p style="padding-left: 20px;">Widgets&nbsp;<span style="font-family: 'Helvetica Neue'; line-height: normal;">act like containers that hold specific types of information. On the page in this diagram we have 4 widgets. A text wigdet, an image widget, an activity widget, and a files widget.</span></p> <p>&nbsp;</p> <p><img src="/attachments/456867" border="0" alt="Hub_diagram.png" width="100%" /></p> 2009-04-07T16:16:31-07:00 41597 1301 30760 false true false true 1 0 Brandon Caplan 821669 2009-04-07T16:16:31-07:00 <p><span style="font-family: 'Helvetica Neue'; line-height: normal;">Public Hubs are Hubs that have been set to allow access to anyone, including people without a Onehub account.</span></p> <p>This setting can be found in the <span style="font-weight: bold;">Manage</span>&nbsp;section of a Hub under <span style="font-weight: bold;">Hub Access</span>.</p> 2009-04-07T16:17:52-07:00 41597 847 30761 false true false true 2 0 Brandon Caplan 821669 2009-04-07T16:17:52-07:00 <p></p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">QuickHubs allow you to send or receive large files to/from another party. QuickHubs provide temporary file storage that can be set to expire when you choose.</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">There are two kinds of QuickHubs: SendHubs and ReceiveHubs. If your plan supports public Hubs, these Hubs do not require a password by default but can be secured at set up.</p> <p>&nbsp;</p> 2009-04-07T16:19:28-07:00 quick 41597 752 30764 false true false true 3 0 Brandon Caplan 821669 2009-11-02T16:39:35-08:00 <h4>Just like a website contains multiple pages; a Hub can contain one page or multiple pages. It all depends on how you decide to organize the information in your Hub.<br /></h4> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">Pages contain the Widgets you add to your Hub.&nbsp;Creating seperate pages can be helpful when you are trying to group related information together.</p> <p>&nbsp;</p> <p style="padding-left: 30px;"><img src="/attachments/470538" border="0" alt="pages.png" /></p> <p style="padding-left: 30px;"><span style="color: #333333; font-weight: normal;">This Hub has 7 pages. The first page, named "Home", is currently selected.</span></p> 2009-04-07T16:18:41-07:00 41597 685 30762 false true false true 4 0 Brandon Caplan 821669 2009-04-07T16:18:41-07:00 <p>&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">Widgets can be added to pages to act like containers that hold specific types of information (e.g. files, text, photos, links, contacts, events/dates, etc).</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">Much like the way you can customize your Google homepage with widgets that show you weather, news and sports scores, you can customize your Hubs by adding business Widgets for file sharing, calendars, etc.</p> <p>&nbsp;</p> <p>Here is a current list of Widgets that can be added to your Hubs:</p> <p>&nbsp;</p> <h5><img src="http://assets0.onehub.com/images/icons/time.png" border="0" />&nbsp; Activity</h5> <p style="padding-left: 30px;">Shows you the most recent activity in your Hub so you can quickly decide which information you should look at first.</p> <h5><img src="http://assets0.onehub.com/images/icons/calendar.png" border="0" />&nbsp; Calendar</h5> <p style="padding-left: 30px;">Notify everyone on your team of upcoming meetings, events and training by adding a calendar to your page. You can also create team vacation calendars and corporate holiday calendars.</p> <h5><img src="http://assets0.onehub.com/images/icons/comments.png" border="0" />&nbsp; Comments</h5> <p style="padding-left: 30px;">Add threaded comments to your Hub, so Hub members can add comments/messages to keep each other informed.</p> <h5><img src="http://assets0.onehub.com/images/icons/vcard.png" border="0" />&nbsp; Contacts</h5> <p style="padding-left: 30px;">Add contact information for those working on a Hub.</p> <h5><img src="http://assets0.onehub.com/images/icons/page_white_stack.png" border="0" />&nbsp; Files</h5> <p style="padding-left: 30px;">Advanced document storage with the ability to upload any file type, upload multiple files, and quickly move or copy files between Files Widgets.</p> <h5><img src="http://assets0.onehub.com/images/icons/picture.png" border="0" />&nbsp; Image</h5> <p style="padding-left: 30px;">Add images to your Hub like team photos, photos for biographies, artwork for a customer, or to add visual interest to your page.</p> <h5><img src="http://assets0.onehub.com/images/icons/link.png" border="0" />&nbsp; Links</h5> <p style="padding-left: 30px;">Add links to other important websites that help keep your projects running smoothly or even to your other Hubs.</p> <h5><img src="http://assets0.onehub.com/images/icons/feed.png" border="0" />&nbsp; RSS</h5> <p style="padding-left: 30px;">Subscribe to the RSS feed for your favorite blog or news site and display it in your Hub.</p> <h5><img src="http://assets0.onehub.com/images/icons/text_list_bullets.png" border="0" />&nbsp; Tasks</h5> <p style="padding-left: 30px;">Keep track of project milestones, give them priorities and assign owners.</p> <h5><img src="http://assets0.onehub.com/images/icons/television.png" border="0" />&nbsp; Video</h5> <p style="padding-left: 30px;">Upload source video files directly to Onehub or embed videos from popular video sharing websites. Onehub accepts videos in all major formats including .WMV, .AVI, .MOV, MPEG, .MP4, DivX, .FLV, and .OGG as well as embed code from YouTube, Vimeo, or Viddler.</p> <h5><img src="http://assets0.onehub.com/images/icons/layout.png" border="0" />&nbsp; Wiki</h5> <p style="padding-left: 30px;">Add text, lists, links, images and tables to your Hub with an easy to use WYSIWYG editor. Each time you edit a Wiki, a new revision is automatically created for you. Customize the fonts, sizes and colors. It's easy to edit and format.</p> 2009-04-07T16:20:23-07:00 41597 762 30765 false true false true 5 0 Brandon Caplan 821669 2009-10-06T16:39:35-07:00 <p>&nbsp;</p> <h4>To create a Hub:</h4> <ul> <li>From the home screen, click the button labeled <span style="font-weight: bold;">Create a New Hub</span>. This will bring you to the <span style="font-style: italic;">Create a New Hub</span> wizard.<br /></li> </ul> <div style="padding-left: 30px;"><img src="/attachments/460469" border="0" alt="Create_a_hub_button-1.png" /><br /></div> <ul> <li>Provide a name and description for your Hub *<br /></li> <li>Next is the URL for the Hub, this will allow Hub members to access the Hub directly. **<br /></li> </ul> <div style="padding-left: 30px;"><img src="/attachments/460527" border="0" alt="Name_desc_url.png" /><br /></div> <ul> <li>Pick a template to auto-populate the Hub with Widgets,&nbsp;or choose "Clean Hub" to start with a clean slate.<br /></li> <li>Click <span style="font-weight: bold;">Continue</span> to move on to step 2.</li> </ul> <div style="padding-left: 30px;"><img src="/attachments/460549" border="0" alt="Step_2.png" /><br /></div> <p style="line-height: 18px; font: normal normal normal 12px/normal 'Helvetica Neue'; color: #333333; padding-left: 30px; margin: 0px;">Step 2 is where you will customize the overall look of your Hub by selecting a style and a color palette. You can change these at any time after your Hub has been created. Once you are satisfied, click <span style="font-weight: bold;">Continue</span> to finish creating the Hub.</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333; min-height: 14.0px;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333; min-height: 14.0px;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">* <span style="font-style: italic;">The description will be displayed in your user home to define the purpose of the Hub.</span></p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333; min-height: 14.0px;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">** <span style="font-style: italic;">The URL is auto-populated based on the name of the Hub, but it can be changed to whatever you would like as long as it is&nbsp;different from the URLs for your other Hubs.</span></p> <p>&nbsp;</p> 2009-04-07T16:23:57-07:00 41597 702 30766 false true false true 6 0 Brandon Caplan 821669 2009-10-06T15:04:11-07:00 <h4> <div style="text-align: left;">Creating a QuickHub is easy:<br /></div> </h4> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333; min-height: 14.0px;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">From the home screen click either the <span style="font-weight: bold;">Send Files</span>&nbsp;or <span style="font-weight: bold;">Receive Files</span>&nbsp;buttons in the <span style="font-weight: bold;">Send or Receive Files with QuickHubs</span>&nbsp;section.</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <p style="line-height: 18px; font: normal normal normal 12px/normal 'Helvetica Neue'; color: #333333; padding-left: 30px; margin: 0px;"><img src="/attachments/460566" border="0" alt="Create_quickhub-1.png" /></p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333; min-height: 14.0px;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">Use <span style="font-weight: bold;">Send Files</span>&nbsp;to upload files for others to download, or&nbsp;<span style="font-weight: bold;">Receive Files</span>&nbsp;to create a Hub where others can upload files for you.</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333; min-height: 14.0px;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">Once you have been brought to the wizard, you need to provide some information.</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333; min-height: 14.0px;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">In the <span style="font-weight: bold;">To</span>&nbsp;section, type a list of email addresses you would like to invite, separated by commas. If they are listed in your account contacts (available on paid plans), they will auto-complete as you type (just hit tab or click on the name to auto-complete.)</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <p style="line-height: 18px; font: normal normal normal 12px/normal 'Helvetica Neue'; color: #333333; padding-left: 30px; margin: 0px;"><img src="/attachments/469610" border="0" alt="autocomplete.png" /></p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333; min-height: 14.0px;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">Next type a message. This message will be in the email sent to your invitees, as well as at the top of the Hub.</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333; min-height: 14.0px;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">The next three options ask:</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <ul> <li>When/if you would like the Hub to expire<br /></li> <li>If you would like to be notified via email when there is activity in the Hub<br /></li> <li>If you would like the Hub to be publicly accessible (the availability of this option depends on the plan you have signed up for)<br /></li> </ul> <p>&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333; min-height: 14.0px;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">If you are setting up a SendHub, the next area is where you upload files.</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333; min-height: 14.0px;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">Finally just click <span style="font-weight: bold;">Upload and Send</span>&nbsp;or <span style="font-weight: bold;">Create</span>&nbsp;to finish.</p> <p>&nbsp;</p> 2009-04-07T16:28:57-07:00 quick 41597 627 30770 false true false true 7 0 Brandon Caplan 821669 2009-11-02T16:38:57-08:00 <h4>Hubs can be deleted at any time by Hub and account administrators. Once a Hub has been deleted, it cannot be recovered.</h4> <p><span style="text-decoration: underline;">To delete a Hub:</span><span style="color: #333333; font-size: 12px; font-weight: normal; line-height: 16px;">&nbsp;</span></p> <ol> <li>Enter the Hub you would like to delete</li> <li>Click the <strong>Manage</strong> button in the upper left (third item in the administrator bar)</li> <li>Choose <strong>Deactivate This Hub</strong>&nbsp;from the list on the right</li> <li>Click the <strong>Deactivate This Hub</strong>&nbsp;button</li> </ol> <div><br /></div> <p>&nbsp;</p> 2009-09-28T10:52:49-07:00 deactivate delete remove 41597 453 64541 false true false true 8 0 Brandon Caplan 821669 2009-10-09T14:41:24-07:00 <h4><span style="font-family: 'Helvetica Neue';">When creating a new Hub, Templates are a great way to quickly set up your Hub for a specific task.</span><br /></h4> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">Click on each template for a description of its purpose and to view what Widgets will be automatically added to the Hub. If you want to customize your Hub starting from a blank slate, just select the “Clean Hub” Template.</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">Once the template has been picked, you can add or remove Widgets later by customizing the Hub.</p> <p>&nbsp;</p> 2009-04-07T16:30:16-07:00 41597 721 30771 false true false true 9 0 Brandon Caplan 821669 2009-04-07T16:30:16-07:00 <h4>Both Hub Authors and Administrators can customize Hubs.<br /></h4> <p>To start customizing your Hub, click on the <span style="font-weight: bold;">Design &amp; Add Widgets</span> button at the top of the window.</p> <p><img src="/attachments/470331" border="0" alt="design_button.png" /></p> <p>This will bring you into design mode and make several edit options appear on screen. Here are some of the things you can do in design mode:</p> <ul> <li>Add, edit, move, and delete Widgets<br /></li> </ul> <div style="padding-left: 60px;"><em>Read more about <a href="http://help.onehub.com/forums/41597/entries/30781">adding</a> and <a href="http://help.onehub.com/forums/41597/entries/30796">editing</a> Widgets</em></div> <ul> <li>Add, edit, reorder, and delete Pages<br /></li> </ul> <div style="padding-left: 60px;"><em>Read more about <a href="http://help.onehub.com/forums/41597/entries/30787">reordering Pages</a></em></div> <ul> <li>Change the layout of Pages</li> </ul> <div style="padding-left: 60px;"><em>Read more about </em><a href="http://help.onehub.com/forums/41597/entries/30779"><em>changing Page layouts</em></a></div> <ul> <li>Change the Hub logo</li> </ul> <div style="padding-left: 60px;"><em>Read more about <a href="http://help.onehub.com/forums/41597/entries/30784">changing your Hub's logo</a></em></div> <div style="padding-left: 60px;"><br /></div> <p>When you are done, click <span style="font-weight: bold;">I Am Finished Designing</span>&nbsp;at the top of the window.</p> 2009-04-27T17:03:08-07:00 41597 774 33377 false true false true 10 0 Brandon Caplan 821669 2009-11-25T15:12:05-08:00 <h4>You can add a column to a page by changing its layout.&nbsp;<br /></h4> <p><span style="font-family: 'Helvetica Neue'; line-height: normal;">Click on the <span style="font-weight: bold;">Design &amp; Add Widgets</span>&nbsp;button at the top of the window.</span></p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <p style="line-height: 18px; font: normal normal normal 12px/normal 'Helvetica Neue'; color: #333333; padding-left: 30px; margin: 0px;"><img src="/attachments/470331" border="0" alt="design_button.png" /></p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">This will make column layouts appear along the top of the page you have selected in your Hub.</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <p style="line-height: 18px; font: normal normal normal 12px/normal 'Helvetica Neue'; color: #333333; padding-left: 30px; margin: 0px;"><img src="/attachments/475695" border="0" alt="page_layouts.png" /></p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333; min-height: 14.0px;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">Available layouts include:</p> <ul> <li>One Column<br /></li> <li>Left Sidebar<br /></li> <li>Right Sidebar<br /></li> <li>Two Columns<br /></li> <li>Three Columns</li> </ul> <div><br /></div> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">To choose a layout, click on one.</p> <p>&nbsp;</p> 2009-04-07T16:53:54-07:00 41597 687 30779 false true false true 11 0 Brandon Caplan 821669 2009-04-07T16:53:54-07:00 <p>&nbsp;</p> <h4>To add a Widget:</h4> <ul> <li><span style="font-family: Arial;">Click on the <span style="font-weight: bold;">Design &amp; Add Widgets</span>&nbsp;button at the top of the window</span><br /></li> </ul> <div style="padding-left: 60px;"><span style="font-family: Arial;"><img src="/attachments/470331" border="0" alt="design_button.png" /><br /></span></div> <ul> <li><span style="font-family: Arial;">Click the <span style="font-weight: bold;">Add a Widget to this column</span>&nbsp;button at the top of the column you would like to add it to</span><br /></li> </ul> <div style="padding-left: 60px;"><span style="font-family: Arial;"><img src="/attachments/470384" border="0" alt="add_more_widgets.png" /><br /></span></div> <ul> <li><span style="font-family: Arial;">Choose a Widget to add from the menu</span><br /></li> </ul> <div style="padding-left: 60px;"><img src="/attachments/470423" border="0" alt="widget_list.png" /></div> <ol> </ol> <p>&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">You will be asked to set up the Widget by supplying some information. Once you are happy with the settings, click <span style="font-weight: bold;">Save</span>&nbsp;and the Widget will appear on the page.</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">You can change its position by dragging the top of the Widget and placing it where you would like. You can drag it to a different column or even a different page.</p> <p>&nbsp;</p> 2009-04-07T16:57:23-07:00 41597 727 30781 false true false true 12 0 Brandon Caplan 821669 2009-04-07T16:57:23-07:00 <p>&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">To change the theme and colors for your Hub:</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <ol> <li>Click on the <span style="font-weight: bold;">Design &amp; Add Widgets</span>&nbsp;button at the top of the window, this will make several edit options appear on screen<br /></li> <li>Click on <span style="font-weight: bold;">Change the Theme of your Hub</span>&nbsp;in the upper middle</li> </ol> <p><br />From here you can pick a different color palette and also change the style of the theme. Click <span style="font-weight: bold;">Save</span>&nbsp;to accept the changes. These options can also be found by navigating to the <span style="font-weight: bold;">Manage</span>&nbsp;section.</p> <p>&nbsp;</p> <p>&nbsp;</p> 2009-04-07T17:07:47-07:00 41597 659 30782 false true false true 13 0 Brandon Caplan 821669 2009-11-02T15:29:45-08:00 <p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">To change the logo:</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;"><ol> <li>Click on the <span style="font-weight: bold;">Design &amp; Add Widgets</span>&nbsp;button at the top of the window, this will make several edit options appear on screen<br /></li> <li>Click the button in the top left that says <span style="font-weight: bold;">Edit Logo</span><br /></li> <li>Click the <span style="font-weight: bold;">Choose File</span>&nbsp;button and you will be prompted to find an image<br /></li> <li>Once you have picked the image, click <span style="font-weight: bold;">Save</span><br /></li> </ol></p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333; min-height: 14.0px;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;"><span style="font-weight: bold;"><span style="font-style: italic;">Note:</span></span><span style="font-style: italic;"> A logo can be no wider than 250 pixels and no taller than 54 pixels. If an image is picked that is larger, it will be scaled down.</span></p> </p> 2009-04-07T17:14:36-07:00 41597 701 30784 false true false true 14 0 Brandon Caplan 821669 2009-04-07T17:14:36-07:00 <p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;"> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;"> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">To change the title and description:</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;"><ol> <li>Click on the <span style="font-weight: bold;">Design &amp; Add Widgets</span>&nbsp;button at the top of the window, this will make several edit options appear on screen<br /></li> <li>Click the button in the top right that says <span style="font-weight: bold;">Edit Title</span><br /></li> </ol></p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">From here you can change the title and description of the Hub. When you are done, click <span style="font-weight: bold;">Save</span>.</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;"><span style="font-weight: bold;"><span style="font-style: italic;">Note:</span></span><span style="font-style: italic;"> This will not affect the URL of the Hub. To change the URL, navigate to the </span><span style="font-weight: bold;"><span style="font-style: italic;">Manage</span></span><span style="font-style: italic;"> section and then </span><span style="font-weight: bold;"><span style="font-style: italic;">Hub Properties</span></span></p> </p> </p> </p> 2009-04-07T17:19:29-07:00 41597 624 30785 false true false true 15 0 Brandon Caplan 821669 2009-04-07T17:19:29-07:00 <p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">To change the order of pages, click on the <span style="font-weight: bold;">Design &amp; Add Widgets</span>&nbsp;button at the top of the window. Now you can drag the page tabs to arrange them in a different order.</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333; min-height: 14.0px;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;"><span style="font-weight: bold;"><span style="font-style: italic;">Note:</span></span><span style="font-style: italic;">&nbsp;The first page will be the default page for the Hub.</span></p> </p> 2009-04-07T17:20:59-07:00 41597 670 30787 false true false true 16 0 Brandon Caplan 821669 2009-04-07T17:20:59-07:00 <p>Enhanced Security enables <abbr title="Hypertext Transfer Protocol Secure">HTTPS</abbr> (<abbr title="Secure Sockets Layer">SSL</abbr>) encryption for all communication between your Hub and its users.</p> <p>Otherwise <abbr title="Hypertext Transfer Protocol Secure">HTTPS</abbr> is just enabled for login pages.</p> 2009-04-27T17:11:19-07:00 41597 909 33380 false true false true 17 0 Brandon Caplan 821669 2009-04-27T17:17:43-07:00 <p></p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">To enable Enhanced Security for a single Hub:</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <ol> <li>Click the <span style="font-weight: bold;">Manage</span>&nbsp;button in the Hub<br /></li> <li>Click <span style="font-weight: bold;">Enhanced Security</span> on the right<br /></li> <li>Click the button labeled <span style="font-weight: bold;">Turn Enhanced Security On</span><br /></li> </ol> <p>&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333; min-height: 14.0px;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">To enable Enhanced Security for all Hubs in an account:</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <ol> <li>Click the <span style="font-weight: bold;">Account</span>&nbsp;tab from the home screen<br /></li> <li>Click <span style="font-weight: bold;">Account Profile</span>&nbsp;on the right<br /></li> <li>Check the box labeled <span style="font-weight: bold;">Enable Enhanced Security for Account Hubs</span><br /></li> <li>Click <span style="font-weight: bold;">Save Changes</span><br /></li> </ol> <p>&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333; min-height: 14.0px;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;"><span style="font-weight: bold;"><span style="font-style: italic;">Note:</span></span><span style="font-style: italic;"> Enhanced Security is only available for specific plans.</span></p> <p>&nbsp;</p> 2009-04-27T17:20:33-07:00 41597 673 33384 false true false true 18 0 Brandon Caplan 821669 2009-04-27T17:21:23-07:00 <p>Once you have <a href="http://help.onehub.com/forums/41597/entries/30781" title="How to add a widget">added a Files Widget</a> to your Hub, uploading and downloading is easy.</p> <h4 id="uploading">Uploading</h4> <p>Click the <strong>Upload</strong> button to start. There are 3 different uploaders:</p> <ul> <li>The <strong>Simple Uploader</strong> allows you to upload one file at a time</li> <li>The <strong>Standard Uploader</strong> allows you to upload multiple files at a time, but not folders of files</li> <li>The <strong>Advanced Uploader</strong> allows you to upload entire folders of files and maintain their directory structure</li> </ul> <p style="padding-left: 30px;"><em>Read more about the different uploaders and their requirements <a href="http://help.onehub.com/forums/41597/entries/30793" title="Uploader differences">here</a></em></p> <p>Once you have picked the files by clicking <strong>Add Files</strong>, click <strong>Upload</strong>. When the upload finishes, you can click the link to go back to your Hub.</p> <h4 id="downloading">Downloading</h4> <p>To download a single file, just click the download button <img src="http://macchiato-assets0.onehub.com/images/icons/page_white_download.png" border="0" alt="Download button" title="Download button" /> in the Actions column.</p> <p>To download multiple files or folders, check the box next to each item and click the big <strong>Download</strong> button. A zip archive will be created containing the selected files and/or folders.</p> <p>&nbsp;</p> <hr /> <p><em>Example Files Widget:</em></p> <p><img src="http://onehub.com/assets/zendesk/files_widget.png" border="0" alt="Files Widget" title="Example Files Widget" width="100%" /></p> 2009-11-25T16:42:25-08:00 download files upload widget 41597 332 82949 false true false true 19 0 Brandon Caplan 821669 2009-11-25T18:42:22-08:00 <p>With the Onehub FTP gateway you can access the files in your Hub from standard FTP client applications. This makes it easy to transfer files up to 2GB to any Files Widget in your Hubs.</p> <h4>Enabling FTP Access to Your Hub</h4> <p>In order to use FTP with a Hub, it must first be enabled. This is done from the Hub’s <em>Manage</em> section under <em>Hub FTP Access</em>.</p> <p>Check the box to enable it and then save. There are 2 other optional settings here as well. One to only allow encrypted FTP connections to the Hub (using TLS/SSL) and another to allow anonymous FTP access if the Hub is set to be public. Public Hubs can be accessed by using the Hub URL (e.g. my-account.onehub.com/my-hub/) as the username and a blank password.</p> <p><img src="http://onehub.com/assets/images/ftp_hub_ftp_settings.png" border="0" alt="Hub FTP Settings" title="Hub FTP settings" /></p> <p>Now we are ready to connect. We’ll be looking at how to do this using 3 popular FTP clients: <a href="#transmit">Transmit</a>, <a href="#filezilla">FileZilla</a>, and <a href="#cuteftp">CuteFTP</a>.</p> <h4>Connecting to the Onehub FTP Gateway</h4> <h5 id="transmit">Transmit</h5> <p>Enter these settings and hit <em>Connect</em>:</p> <ul> <li><strong>Server:</strong> ftp.onehub.com</li> <li><strong>User Name/Password:</strong> Email and password used with Onehub</li> <li><strong>Port:</strong> 2021</li> <li><strong>Protocol:</strong> FTP with TLS/SSL</li> </ul> <p><img src="http://onehub.com/assets/images/ftp_transmit_settings.png" border="0" alt="Transmit Settings" title="Transmit settings" /></p> <hr /> <h5 id="filezilla">FileZilla</h5> <p>Go to <em>File</em> &gt; <em>Site Manager</em> and click the <em>New Site</em> button. Enter these settings and hit <em>Connect</em>:</p> <ul> <li><strong>Host:</strong> ftp.onehub.com</li> <li><strong>Port:</strong> 2021</li> <li><strong>Servertype:</strong> FTPES - FTP over explicit TLS/SSL</li> <li><strong>Logontype:</strong> Normal</li> <li><strong>User/Password:</strong> Email and password used with Onehub</li> </ul> <p><img src="http://onehub.com/assets/images/ftp_filezilla_settings.png" border="0" alt="FileZilla Settings" title="FileZilla settings" /></p> <hr /> <h5 id="cuteftp">CuteFTP</h5> <p>Click the <em>New Connection</em> button and enter these settings:</p> <ul> <li><strong>Host address:</strong> ftp.onehub.com</li> <li><strong>Username/Password:</strong> Email and password used with Onehub</li> </ul> <p>Now enter these settings on the <em>Type</em> tab and hit <em>Connect</em>:</p> <ul> <li><strong>Protocol type:</strong> FTP with TLS/SSL (AUTH TLS - Explicit)</li> <li><strong>Port:</strong> 2021</li> </ul> <p><img src="http://onehub.com/assets/images/ftp_cute_ftp_settings.png" border="0" alt="CuteFTP Settings" title="CuteFTP settings" /></p> <hr /> <h4>Navigating Your Hub Contents via FTP</h4> <p>Once we are connected we can see a list of our Hubs that have FTP enabled. They appear as folders that start with <em>Hub:</em>. Inside is a listing of the pages in the Hub. If we open a folder for a page that contains Files Widgets, we see folders representing them and can access the files inside. The same permissions apply over FTP as they do accessing the Files Widget from your browser.</p> <p><img src="http://onehub.com/assets/images/ftp_hierarchy.png" border="0" alt="FTP Hierarchy" title="FTP hierarchy" /></p> <p>From here it is simple to upload and download files and even folders in your Hub.</p> <p>Here is a link to a short screencast showing the process of enabling FTP and connecting: <a href="http://onehub.com/support/screencast_ftp_basics" target="_blank">Uploading and Downloading Files Using FTP</a></p> 2009-09-28T11:22:57-07:00 ftp 41597 626 64563 false true false true 20 0 Brandon Caplan 821669 2009-10-09T14:46:00-07:00 <h4>In order to use the Standard Uploader, you must have Adobe's Flash Player plug-in installed.<br /></h4> <p>Flash Player can be downloaded by going to: <a href="http://get.adobe.com/flashplayer/" target="_blank">http://get.adobe.com/flashplayer/</a></p> 2009-04-27T17:23:51-07:00 41597 693 33385 false true false true 21 0 Brandon Caplan 821669 2009-04-27T17:27:01-07:00 <h4><span style="color: #333333; font-weight: normal;"></span>The Advanced Uploader requires the Java plug-in to function.</h4> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">The Java plug-in allows small applications called applets to run in your browser. The Advanced Uploader uses an applet to facilitate the uploading of folders of files.&nbsp;If you get this message, you may not have the Java plug-in installed.</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">The Java plug-in can be downloaded here:&nbsp;<a href="http://www.java.com/en/download/" target="_blank">http://www.java.com/en/download/</a></p> <p>&nbsp;</p> <p>Some browsers also provide a setting to disable Java. If Java is installed, make sure it is also enabled.</p> 2009-04-07T17:26:07-07:00 41597 665 30790 false true false true 22 0 Brandon Caplan 821669 2009-04-07T17:26:07-07:00 <h4><span style="font-family: 'Helvetica Neue';">The Advanced Uploader is Java-based; this means that it will require your permission to access files. The Advanced Uploader will allow you to upload entire folders of files and include all of their content.</span></h4> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <h5>If you would like to use the Advanced Uploader:</h5> <p>&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;"><span style="text-decoration: underline;">Firefox on Mac OS X</span></p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 18.0px; font: 12.0px Helvetica Neue; color: #333333;">&nbsp;</p> <p style="line-height: 18px; font: normal normal normal 12px/normal 'Helvetica Neue'; color: #333333; margin: 0px;">Click <span style="font-weight: bold;">Show Certificate</span>&nbsp;(this will allow Firefox to always trust this applet) and then click&nbsp;<span style="font-weight: bold;">Trust</span>.</p> <p style="line-height: 18px; font: normal normal normal 12px/normal 'Helvetica Neue'; color: #333333; padding-left: 30px; margin: 0px;">&nbsp;</p> <p style="line-height: 18px; font: normal normal normal 12px/normal 'Helvetica Neue'; color: #333333; margin: 0px;">&nbsp;<span style="font-family: Arial;"><img src="/attachments/470999" border="0" alt="adv_upl_mac_trust-2.png" /></span></p> <p style="line-height: 18px; font: normal normal normal 12px/normal 'Helvetica Neue'; color: #333333; padding-left: 30px; margin: 0px;">&nbsp;</p> <p style="line-height: 18px; font: normal normal normal 12px/normal 'Helvetica Neue'; color: #333333; margin: 0px;"><span style="text-decoration: underline;">Firefox on Windows</span></p> <p style="line-height: 18px; font: normal normal normal 12px/normal 'Helvetica Neue'; color: #333333; margin: 0px;">&nbsp;</p> <p style="line-height: 18px; font: normal normal normal 12px/normal 'Helvetica Neue'; color: #333333; margin: 0px;">Make sure that "Always trust content from this publisher" is checked if you do not want to be asked every time, and then click <span style="font-weight: bold;">Run</span>.</p> <p>&nbsp;</p> <p style="padding-left: 30px;"><img src="/attachments/471013" border="0" alt="adv_upl_win_trust.png" /></p> 2009-04-07T17:40:04-07:00 41597 678 30792 false true false true 23 0 Brandon Caplan 821669 2009-04-07T17:40:04-07:00 <h4>Simple Uploader<br /></h4> <p>Does not require any extra software to function; it allows you to upload one file at a time.</p> <p>&nbsp;</p> <h4><span style="color: #333333; font-weight: normal;"></span>Standard Uploader<br /></h4> <p>Requires the <a href="http://get.adobe.com/flashplayer/" target="_blank" title="Download Flash Player">Adobe Flash</a> plug-in (most likely this is already installed on your computer); it allows you to upload multiple files at once, but not folders of files.</p> <p>&nbsp;</p> <h4>Advanced Uploader<br /></h4> <p>Currently only compatible with <a href="http://www.firefox.com/" target="_blank" title="Download Firefox">Firefox</a> and requires <a href="http://www.java.com/en/download/" target="_blank" title="Download Java">Java</a>; it allows you to upload entire folders of files and include all of their content.</p> <p>&nbsp;</p> 2009-04-07T17:41:09-07:00 41597 725 30793 false true false true 24 0 Brandon Caplan 821669 2009-11-24T11:41:56-08:00